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Archive for March, 2011

The Dark World of Search Engine Manipulation

Another great article was published today that I felt compelled to share.  This one is quite important.  If vendors are promising you 1st spot rankings quickly on highly competitive words, you better find out how they plan to do it.  When Google catches you breaking the rules, whether you meant to or not, your company can literally vanish from the search engine.  With Google now controlling 2/3 of all searches, this could severely hinder your business!

That’s why lodestar marketing group employs proven and legitimate SEO practices.  We don’t take short cuts.  We don’t break the rules.  We work to provide the search engines what they need to understand the content on the web site while still providing a web site that suppports your brand.  Yes, it takes longer for the results.  Yes, it is more work to do it right.  But it is never worth the risk to cheat the system as you’ll see from the fate of JC Penney and Overstock.com.

If you want help with your search engine optimization and want to ensure you are doing it ethically while still getting great results, we want to hear from you.  Contact us at digitalmarketing@lodestarmg.com.

The dark world of search engine manipulation

McClatchy Newspapers

Published Tuesday, Mar. 01, 2011


When it comes to directing people’s attention, there has never been anything as powerful as today’s vast online search engines, and when it comes to search engines, nobody can touch Google, whose sites handle an estimated 88 billion queries a month, roughly two-thirds the world total.

Users don’t have any idea how Google decides the order in which it presents search results, and that ranking is the most consequential thing Google does. That’s because search engines may look far and wide, but their users do not. If your company doesn’t show up at or near the top of Google’s results, it’s invisible.

A survey last May by the online advertising network Chitika found that the No. 1 search result drew over one-third of all traffic the results generated – twice as much as No. 2, three times the traffic of No. 3. Being on the first page of rankings was critical. Even No. 10, at the bottom of page 1, drew nearly two and a half times the traffic of No. 11, at the top of the second page.

So any retailer that wants to reach customers online cares intensely about its rankings, and is eager for ploys to ensure prominence. Hence the business of SEO – search engine optimization. SEO is focused on figuring out Google’s rankings and giving Google what it’s looking for. Which is what? Only Google knows, and its search methodology is about as widely shared as the formula for Coke.

What is known is that Google puts great weight not just on traffic flows, but on how well regarded a particular site is, and tries to measure that regard by calculating the number, and to some extent, the quality of other sites that link to it. Google likes to think it is reflecting some prevailing judgment of a site’s value.

But that judgment can be counterfeited. One extraordinary instance, uncovered recently by The New York Times, involved JC Penney, the venerable Main Street retailer. Apparently, for months Penney was the top-ranked site if you searched for terms as disparate as “skinny jeans,” “home decor,” “area rugs,” “dresses,” and “table cloths.” Penney even pulled more traffic for “Samsonite carry on luggage” than Samsonite’s own site.

How come? Penney’s success was traced to an SEO consultant who had, essentially, contracted with more than 2,000 web pages that had no discernible purpose apart from linking to sites like Penney’s – for pay. Penney’s fortunes rose thanks to this virtual ballot-stuffing.

In a second case, The Wall Street Journal reported that retailer Overstock.com had been caught offering discounts to college students and faculty for linking to Overstock from various search terms, among them “gift baskets” and “bunk beds.” Overstock’s rankings soared because the links came from sites with the “.edu” suffix reserved for schools. Google apparently assigns great weight to .edu sites, since they rarely link to commercial entities and their endorsements are thought to be especially credible.

Google’s response in both instances was terrible and swift. It took undisclosed measures that, in Penney’s case, led to its average position for 59 search terms plummeting from 1.3 to 52 within two weeks. Overstock had been at or near the top for dozens of keywords, but within days had plummeted to the fifth or six page of results, the functional equivalent of vanishing.

The tales are disturbing on several counts.

-First, the vulnerability of the rankings to manipulation. With 300 million domain names to police, Google is preposterously outgunned.

-Second, the quiet, unchallengeable ferocity of the response. You don’t have to support fraud to agree with the Times reader who posted: “Was anyone else spooked by Google virtually eliminating a company from existence by removing it entirely from search results?”

-Third, the non-transparency of the whole search business. What could be more opaque? The retailers’ actions certainly seem wrong, but says who? If the principles guiding search shape public awareness in sweeping ways, shouldn’t we know what they are? Besides, Google itself routinely features its own spinoffs – Google Product Search, Google News and YouTube – high up on its results. Is that OK? Why do I get three “Google Maps” links on page 1 when I type in “driving directions?”

Now Google is incorporating recommendations from your social media “friends” to personalize the search results you get. Who authorized Google to help itself to that information? And precisely how will your so-called friends’ opinions alter the rankings you see?

Google is an extraordinary company, and its credo of “do no harm” is impressive. But it’s difficult to think of another private, profit-seeking entity that has ever exercised such vast power over what the world thinks about and pays attention to. That’s a profoundly public function, and with it comes an obligation of accountability that Google has so far bungled.

ABOUT THE WRITER

Edward Wasserman is Knight professor of journalism ethics at Washington and Lee University. He wrote this column for The Miami Herald. Readers may write to him at: The Miami Herald, 1 Herald Plaza, Miami, Fla. 33132; website: www.edwardwasserman.com.

This blog was posted by Sarah Schwitters, Chief Marketing Strategist at lodestar marketing group.  If you would like help with your digital marketing, please contact us at digitalmarketing@lodestarmg.com.

Major Change to Google Search Engine Algorithm

The New York Times recently published this article on the most recent change to Google’s algorithm, which impacts which web sites appear in the organic search.  The article says that although Google makes more than 500 changes a year, this change will definitely be noticed. 

The change was done in a continued effort to weed out sites known as content farms which produce articles and content that is not particularly useful to a searcher.  They hope to help legitimate, high quality web sites regain their organic rankings which have been on the decline due to these content farms.

We hope you find this article useful.  If you would like help navigating the ever-changing search engine landscape, and improving your organic search rankings, please contact lodestar at digitalmarketing@lodestarmg.com.

Seeking to Weed Out Drivel, Google Adjusts Search Engine

 

By CLAIRE CAIN MILLER

Published: February 25, 2011

In a tacit admission that Web publishers are flooding its search engine with low-quality pages, Google has revised its methods to improve the usefulness of its results.

Google said the change would raise the rankings of high-quality Web sites and reduce those of lesser sites, affecting 12 percent of search queries.

Sites known as content farms, which churn out sometimes mindless articles based on what people are searching for, have recently worked their way to the top of search results, frustrating some Google users. High rankings in search results are crucial because they allow Web sites to get more traffic and bring in more business, either through sales of goods and services or through advertising.

“I haven’t seen as much negative attention on Google’s results as I have in the last month or two — it’s been fairly unprecedented,” said Danny Sullivan, editor of Search Engine Land and an industry expert.

Persuading users that it has the best results is crucial for Google, whose reputation and status as the front door to the Web depend on them. Though there were many search engines before Google, it became the dominant player because its technology produced better results for users. If people begin to doubt the quality of its results, Google risks losing them to competitors.

While so-called content farms can provide useful information, many of their articles are of questionable value but achieve high rankings in searches. For example, an eHow articleon making friends in college includes tips like “consider joining a sorority or fraternity” and “remember to have a good time, smile and laugh.”

Google makes about 500 changes a year to the algorithm, or formula, that runs its search engine, most of them minor. Amit Singhal, a Google Fellow who worked on the latest change, said in an interview that users were likely to quickly notice this one, which was announced late Thursday.

“We haven’t done a change where we have impacted low-quality sites at this level in years,” Mr. Singhal said. “It’s a clear evolution of the algorithm as the Web is evolving, the content on the Web is evolving, the user expectation is evolving.”

Google still dominates the Web search market, with a 66 percent share in the United States and a larger one in many other countries, according to comScore, a Web analytics company. But it faces ambitious competitors, most notably Microsoft’s Bing.

Hitwise, an analytics firm, measures how happy users are with their searches by looking at how many are successful, meaning the user stays at the first site they click on. At Bing, 82 percent of searches are deemed successful. At Google, the figure is 66 percent.

“This change is about more than just cleaning up content farms,” said Chris Copeland, chief executive of GroupM Search, a search marketing firm that is part of the advertising company WPP Group. “Google has a relevancy problem, and they are trying to do something about it.”

Google made the change after technology bloggers, industry analysts and everyday users complained that its search results had useless pages. The response may help Google’s reputation, Mr. Sullivan said.

“The change may not necessarily improve the results — hopefully it will — but it will definitely improve the perception of Google,” he said.

The new algorithm change does not address the full scope of techniques that sites use to manipulate Google. It is a constant cat-and-mouse game — as soon as Google makes a change, Web developers figure out a way around it.

When Google’s search engine was first introduced, in 1998, its primary advantage was that it considered the number of times other sites linked to a certain page, weighing those links as though they were endorsements. But as people quickly learned how to manipulate those links, Google’s search began focusing more heavily on other factors, too. Google haspunished e-commerce sites, including J. C. Penney, for inflating its rankings by paying for links from unrelated sites.

“Our algorithm clearly gets attacked by these techniques every day,” Mr. Singhal said. “However, with the amount of information that we have, we are pretty far ahead in the game.”

Though Google’s announcement did not explicitly mention content farms, and the company declined to say which sites were appearing lower in results, Matt Cutts, who leads Google’s spam-fighting team, has spoken in recent weeks about content farms and said Google was working on ways to deal with them.

“There are some content farms that I think it would be fair to call spam, in the sense that the quality is so low-quality that people complain,” Mr. Cutts said in a recent interview.

Sites that are frequently given the “content farm” label include Yahoo’s Associated ContentAOL’s Seed and Demand Media’s eHow and Answerbag. Demand Media, for example, uses software to track what people are searching for on Google and other sites, generates headlines based on those searches and pays small amounts to freelancers to write the articles.

Criticism of these sites has been on Google’s radar, and the company said it had worked on addressing these problems for more than a year. This winter, Demand Media went public, and its shares jumped 33 percent on its first day of trading; it is now worth $1.9 billion. Around that time, technology bloggers began writing posts like one that complained that a Google search for new dishwashers had produced useless results.

Of course, the quality of a particular site is subjective. To determine quality, Google does things like track “boomerang” searches, when people click on a link and promptly click back to the results, and ask people to compare search results.

Demand Media, which relies on traffic from Google for its livelihood, said in a blog post on Friday that it applauded the changes and that it was too early to determine the long-term effect on Demand’s sites. This week, Richard Rosenblatt, Demand’s chief executive, said it was working to bring in readers from sites other than Google, and introduced a site that discusses Demand’s quality controls. The company’s stock opened sharply lower Friday but closed 1.6 percent higher at $22.96.

Some consultants who help Web sites to improve their search rankings said sites like Demand’s might not feel the brunt of the change. They said Google’s real target was the hundreds of no-profile companies that post duplicate copies of the same text on hundreds of Web sites.

And many of the sites will figure out a new way to climb back up Google’s rankings, said Mr. Copeland of GroupM Search.

“This is a group of people who will analyze this change, come back with a new strategy on Tuesday and be ranking by Thursday,” he said. “It’s kind of like what happens when drug dealers get busted. They don’t find new jobs. They switch corners.”

David Segal contributed reporting.

This blog was posted by Sarah Schwitters, Chief Marketing Strategist at lodestar marketing group.  If you would like help with your search engine optimization or search engine marketing programs, please contact us at digitalmarketing@lodestarmg.com.

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